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user_3d74dd
Accepted Solution
Video history
battery-video-doorbell
event-history-timeline
app-request
I need to see a video from September 2th 2024 but... My calendar limited to 180 days.Is there any way to go further to September last year ?
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10-08-2025 16:23:34
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Caitlyn_Ring
Hi @user_3d74dd. No, the maximum video storage time is 180 days. Once a video has been deleted, either manually or due to the storage time ending, it cannot be recovered. If you wish to keep a video longer than the storage time, we recommend downloading it to your phone or computer. You can learn more about video storage time here: https://ring.com/gb/en/support/articles/1nce1/Understanding-and-Adjusting-Your-Video-Storage-Time?hasLangChanged=true.
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12-08-2025 15:41:09
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