U
Mr
troubleshooting
Installed my battery video doorbell and was receiving alerts omg my phone and my wife's phone
I am not getting any alerts for the last week
I have triple triple checked all settings on my phone and the ring app and cannot find the reason why I am not receiving alerts
My wife's phone is still receiving alerts
Any suggestions???
13 •
2 •
0 •
08-06-2026 15:06:29
Responses (1)
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @user_1e7e2d. We have information on how to troubleshoot notifications from the Ring app here. That article will walk you through the settings that impact notifications, both on the Ring app and your phone.
0
09-06-2026 15:12:21
•