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hack101

How to find current status of my order
troubleshooting
wireless-security-cameras
I ordered a camera on 30 August. It's not been delivered but I've had an email saying the order is delayed. How do I find out the current status and likely delivery date?

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21-09-2023 18:19:15

Responses (1)

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    Tom_Ring

    Hi @hack101. If there isn't enough information provided in the email you've received, please follow up with our [support team](https://support.ring.com/hc/en-us/articles/213608406#callus). You can also get in touch by sending a private message [@Ring](https://community.ring.com/u/ring) on Facebook or Twitter.

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    22-09-2023 19:18:50

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      user59413

      I ordered my alarm system 10 days ago. The only information I have from customer support is that the order has not shipped yet. They could not provide even a range of possible ship dates. But if you ask them how long would it take to receive a new alarm if you ordered it today, they still say 3 to 5 days. Lies are now part of the American political and business culture.

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      22-09-2023 19:30:09

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