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How on earth do you raise a complaint with this company
cs-support

Title says it all.

customer service is none existent.

service is terrible.

Maybe trading standards or legal action might wake them up.

literally have spent 2 months trying to get my order corrected or even a ruddy refund.

if you know how I can raise a formal complaint or speak to someone who isn’t in India with a 10 second delay between talking & someone who can access UK order numbers please let me know.

this company in the UK is shockingly s*** & I don’t know how if they carry on this way they will stay in business 

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12-07-2026 19:26:13

Responses (1)

  • C

    Hi @user_eb5bb1. I'm sorry to hear you're having difficulties with your order. We do not have access to account or order information on the Community, but our social support team can take a closer look. At your convenience, please send a private message @Ring on Facebook, X, or Instagram to get in touch. In your message, please include a link to this Community post, as that will help provide context for our social team. Thank you!

    0

    13-07-2026 19:52:44

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