Cannot login: "Your session has expired. Please close the screen and reopen it to sign in again. (reference: cd47a9)"
I have tried to login with three different browsers, over the course of several weeks now... chrome, firefox, and safari. I have cleared the history and cash and each browser. But no matter what I do., I get this message: our session has expired. Please close the screen and reopen it to sign in again. (reference: cd47a9).
Is anybody else seeing this same problem? No issues logging in on an iPad or an iPhone, but the browser simply will not work.
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30-06-2024 22:11:07
Responses (2)
- U
Yes, Continously!!!! Even when it sends a code, I type it in and get the same response!!!
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06-11-2024 09:16:44
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JHi neighbors. Thank you for sharing your concern. Rest assured that our team is investigating and working to resolve the issue as soon as possible. You can give our support team a call to be added to the group of neighbors having this issue. Once resolved, you will receive an email stating so.
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07-11-2024 18:34:11
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Caitlyn_Ring
Hi @HMR22. I responded to your other post regarding this issue here. Thanks for clarifying which browsers you have tried. Can you confirm if you have a VPN installed? Have you tried any of these browsers on their regular, default settings?
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02-07-2024 16:17:56
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