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Camera suddenly is not finding people
I have one in the backyard and one in the front I have super fast internet It seemed to work perfectly before they change the software with that AI crap. I'm not subscribed to that I just have basic setup. Today it missed a delivery driver who came up to my door delivering something and I went outside to pick up the delivery and I stood right in front of it and it didn't even record me. But it gets every car that's way off in the distance. I have everything set to the max and nothing's working I'm sick of it The whole reason I got it is because I live alone and I want to see who's at my front door
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10-03-2026 20:48:55
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Caitlyn_Ring
Hi @user_f69363. Typically, motion detection issues can be resolved by adjusting the settings. Can you share screenshots showing how you have your Motion Zones configured? If motion farther out in the distance is being captured, you may need to scale the Motion Zones back. Do you have Smart Alerts set up?
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12-03-2026 17:53:22
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