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Why don't room motion sensors trigger the alarm during entry/exit delays the same way that secondary door contact sensors do?
I have a Ring system with two indoor motion sensors and various door and window contact sensors. I deliberately set up one of the motion sensors with Placement Entryway and the other with Placement Room. That is, I am OK with the first sensor detecting motion and allowing time to disable the alarm via keypad (which is in view of the motion sensor). However, I do not want any delay at all for sounding if the alarm is set to Away and the Room motion sensor is detected, even if the entry (or exit) delay has already started.The door contact sensors work this way. That is, even if an entry/exit delay is in progress, opening a Placement Secondary Door immediately triggers the alarm, which is the desired result.However, I have found that during any entry/exit delay, whether started from the keypad, app, or detection of a Placement Entryway contact or motion sensor, the Placement Room motion sensors will not trigger the alarm. This is counterintuitive.In summary, there are certain places in my home I do not want people to go even (especially) during an entry/exit delay, and I consider the motion detector a more thorough way to detect them than contact sensors. But the motion detector refuses to sound the alarm during the entry/exit delay.Has anybody else observed this and considered it a problem? Does anybody know a workaround or has anybody else asked Ring about this?
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16-08-2025 12:43:09
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Tom_Ring
Hi @gregks. For a more in-depth look at how these placement options are intended to work, visit here:https://ring.com/support/articles/88r6z/Getting-Started-Placing-Sensors-and-Motion-Detectors
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18-08-2025 19:50:41
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