Feature Request Board

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U
Spotlight malfunction
troubleshooting

Light on our Spotlight camera will not turn off. Just started this afternoon. 

8

2

0

07-09-2026 00:45:23

Responses (1)

  • J

    Hi @user_a6dca1. I would recommend factory resetting your Camera by pressing and holding the setup button on it for 20 seconds, then reconnecting it to your wifi. If you have tried this step and are still having the same concern, reach out to our support team on Facebook, X, or Instagram by sending a private message to @Ring for further assistance. 

    0

    08-09-2026 15:41:10

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