Feature Request Board

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Make the keypad passcode simpler
negative-feedback
ring-alarm
keypad

IMPORTANT FEEDBACK on the keypad and passcode. My house is used by airbnb guests and they are always having trouble. There are ways to make things simpler.TO DISARM: once passcode is entered, the user should not need to press another button, like "stay". This just adds an extra step and confusion. Just like a keypad door lock, once the passcode is typed, the door unlocks.TO ARM: a passcode should not be needed to arm a system -- this is where you should either hold the STAY or AWAY button to arm -- simple and user-friendly. And allows someone to lock up a house without giving them a code. Again, just like a keypad door lock, there is a single button that will lock the door -- no code needed.Label the STAY and AWAY buttons with words not icons. Many people use Ring for AIRBNB and trying to describe directions with icons instead of words is difficult. Personally, I have put sticker labels on the buttons to make it easier to understand for anyone reading instructions.

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19-08-2025 16:35:06

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