Responses (69)

M
MadDog59
A home security system is designed to detect as well as prevent home invasions. When you set your home security alarm, you expect to sleep peacefully throughout the night. If you have to work all day or be away from your home for several hours, you’d like to know that when you leave your valuables will be safe under lock-and-key. That’s not always the case where burglars are concerned. They will try everything they can to get in **including breaking the glass**. Door and window sensors are set off when a door or window is opened while the alarm is set to “Stay” or “Away”. Thieves will sometimes **break the glass in order to unlatch a door or unlock a window.** With glass break sensors, the sound of breaking glass would cause the alarm to go off. A blaring alarm would startle any intruder causing them to run away immediately. The glass break sensors have the ability to determine the distinct volume of breaking glass. The vibration, or frequency is unique, therefore the glass break sensors would be able to send a signal over the Ring Alarm Z-Wave network that an intruder has broken the glass. Then, the alarm would sound and the monitoring company would receive a signal that your house has been compromised. To Ring Developers – Please explain WHY you have NOT produced a Glass Break Sensor for your Ring Alarm System. Anything other than, it will be release on this date is not acceptable. There are too many people requesting this device and to not produce one is ignorance on Ring’s part. I will await a proper response to this concern.
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08-04-2020 22:33:51
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J
Jleja
Unfortunately asking ring about this is a waste of time. Many of us have been asking for years. We always get the same BS response that they have passed it along to the proper team, and will not discuss the possibility of future feature or product updates. It's almost like Ring doesn't want to keep any of their customers.
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10-04-2020 04:15:06
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L
londonjt
Those of us in the UK don't have Echo Guard even as a stopgap so would be keen to know what's happening with this?
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17-04-2020 15:22:52
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L

londonjt

I'd be very keen to know from Ring when some of the kit available in the US will become available to UK customers? Specifically, either a smoke/co listener or alarm and the flood and freeze sensors? I also assume Ring will eventually have to give in and introduce a glass break sensor, can this be immediately available in both markets rather than a long and unknown wait after a US launch? Thanks!

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17-04-2020 15:26:48

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B

Boone

Let your “Thumbs Up” be seen as your vote for Glass Break Sensors. Ring Teams notice Feature Requests with higher Thumbs Up numbers, and then are more likely to concern the request. There are other Glass Break Sensor Requests on the Feature Board. Across other topic areas (just not here in the Feature Board topic area) there are also many that I’ve probably missed a few links. But if you think this "Glass Break Sensor" device would be nice to have, **click on the links** below and then click the Thumbs Up Icon. [https://community.ring.com/t5/Feature-Request-Board/Glass-break-sensor/idi-p/23596](https://community.ring.com/t5/Feature-Request-Board/Glass-break-sensor/idi-p/23596) [https://community.ring.com/t5/Feature-Request-Board/Glass-Break-Sensor/idi-p/49917](https://community.ring.com/t5/Feature-Request-Board/Glass-Break-Sensor/idi-p/49917) [https://community.ring.com/t5/Feature-Request-Board/Glass-Break-Sensor/idi-p/40130](https://community.ring.com/t5/Feature-Request-Board/Glass-Break-Sensor/idi-p/40130) [https://community.ring.com/t5/Feature-Request-Board/UK-parity-with-sensors/idi-p/27855](https://community.ring.com/t5/Feature-Request-Board/UK-parity-with-sensors/idi-p/27855) https://community.ring.com/t5/Ring-Alarm/Glass-Break-Sensors/td-p/2138 https://community.ring.com/t5/Ring-Alarm/How-is-it-Secure-Ring-is-not-Secure-the-dont-have-a-simple-... https://community.ring.com/t5/Ring-Alarm/Glass-Break-Sensors-Coming/td-p/4387

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01-08-2020 12:49:32

K
KQ1
I'd like to send a request that Ring develops a glass break sensor. I'd be interested in purchasing a few of them. Thank you!
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20-04-2020 21:06:59
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