U
No notifications
troubleshooting
I have a Ring Doorbell Pro (3rd generation), but when I press the doorbell, I don’t receive any notifications. I also have a Ring Doorbell Pro 2, and notifications work fine on that device.
I checked Alert Settings, but when I open App Alert Tones, the two options (Motion Alerts and Ring Alerts) are greyed out and inactive.
This feature works normally on my Ring Doorbell Pro 2.
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08-02-2026 20:07:35
Responses (1)
- T
Hi @user_acbd9a. Glad to hear that you got this working. Thanks for sharing what worked for you.
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09-02-2026 20:39:28
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user_acbd9a
I cleared the cache on Android, uninstalled and reinstalled the app, and the issue is now fixed.
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09-02-2026 16:38:42
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