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U
Snapshot Footage Unavailable
hardwired-security-cameras
2 days ago just installed 3 hardwired spotlight cams and they give that error message during snapshot view. I can see luve and I assume it picks up motion. I shut off the power and they started working for a few hours. Now that message is back. Helpppp. The connection is strong. 
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14-08-2026 12:03:55
Responses (1)
Justin_Ring
Hi @user_2fee7a. We're sorry to hear that Snapshot Capture isn't working on your device; rest assured that our team is investigating and working to resolve the issue as soon as possible.
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17-08-2026 15:59:43
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