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I purchased a Ring battery doorbell camera from Amazon last year (8/25/25) and it started glitching, not working properly, and doesn't work after the phone is off. It's still under the one-year warranty, so I needed a new one, which they SAY they'll replace. Only, THEY DON'T!! They're customser service has a work-around for that! They ask a million questions about troubleshooting your phone, with the sole intention of making you crazy enough to walk away! They are pathetic!! I will NEVER buy a Ring product again and I'm telling everyone in my social media feed, Facebook, and on my YouTube channel to STAY AWAY from Ring!!
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27-07-2026 00:40:51
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Caitlyn_Ring
Hi @user_329aad. Since the Ring Community is a public forum, I do not have access to account or device information. I would recommend sending a private message to our social support team @Ring on Facebook, X, or Instagram to see what options are available. In your message, please include a link to this Community post.
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28-07-2026 15:22:41
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