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U
Annual ring renewal notification
notifications
Ring used to send me an email a couple or so weeks in advance that my subscription was soon to renew and I could cancel before the renewal if I wanted to. I just noticed they charged my credit card for another year without any notification at all. I checked my span folder as well and nothing there. Is this a new company policy? It is unfriendly to say the least.
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18-10-2026 02:36:14
Responses (1)
- U
Thank you for replying. I intend to tell everyone I know who owns a Ring device that this is their new policy. Also, if and when my one and only Ring device ceases to function, I will not replace it with another Ring. Companies should understand that even the most basic of minimal services are being evaluated by long term customers and that those have an impact on our continued loyalty.
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21-10-2026 22:39:10
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Justin_Ring
Hi @user_820968. As of right now, you will not get an email about your subscription renewal.
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19-10-2026 15:55:18
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