Responses (5)

T
Tom_Ring
Hi @945tedRingsABC. How are the Motion Settings configured for your Solar Lights? In the Ring app, you can adjust their sensitivity. This Help Center article [here](https://support.ring.com/hc/en-us/articles/360031677351-Adjusting-the-Light-and-Motion-Settings) has some information on how to do this. Try adjusting these settings and seeing if that makes a difference.
0
•
03-09-2021 17:09:28
•
Reply
A
Ajib
I'm having the same issue too. My very first solar wall light purchase. It does not detect motion at all, except when I cover the sensor with my palm. Even then it might work sometimes. No issues with manually turning the light on / off. Schedules worked as well. Just motion sensor issue. I don't have this issue with my other Ring devices: battery doorbell and wired floodlight.
0
•
26-09-2021 03:39:37
•
Reply
N
natycmd
Looks like known issue. They don’t really care enough to fix it. Can’t be a glitch as a lot of people are having this exact issue
0
•
23-05-2022 22:44:39
•
Reply
P
ProtectiveDad
I have 6 ring wall lights but one has a bad motion sensor. What is the warranty for the solar wall light?
0
•
31-05-2022 03:18:15
•
Reply
C
Caitlyn_Ring
Hi neighbors! You can find information on adjusting the light and motion settings on your Ring Smart Lights in our Help Center Article [here](https://support.ring.com/hc/en-us/articles/360031677351-Adjusting-the-Light-and-Motion-Settings). Try making some changes to your settings to see if that helps, as everyone's home setup will be different so it may take a bit of trial and error to find what combination of settings works best for you. If this concern persists, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406) for more in-depth troubleshooting support. If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.
0
•
31-05-2022 22:15:44
•
Reply