U
user_f4496b
Accepted Solution
Footage distorted and blurred on Ring doorbell
troubleshooting
Not all the time but I have found that the footage will play ok clear for a few seconds the rest of footage can be distorted and blurred...anyone else had this issue
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23-08-2024 19:18:02
Responses (1)
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Justin_Ring
Hi @user_f4496b. If you are having a concern with poor video quality, try the following steps:
- Reboot your Ring Doorbell using the Ring app.
- Reboot your router.
- Verify your Doorbell has good signal strength.
This Help Center page will also give you other steps to try. If you have tried these steps and are still having the same concern, give our support team a call for further assistance.
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27-08-2024 21:07:07
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