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user67684

Wired chime bypass

hardwired-video-doorbell

troubleshooting

I have a wired ring doorbell and not sure about the chime bypass stage. I have 2 blue wires going in to the o screw. Do I put both in the bypass cable? Picture attached Thanks ![IMG_20231122_151928|690x318](upload://9hY5pd4e1UEE3QiS8599TeabSM9.jpeg)

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22-11-2023 15:32:55

Responses (1)

J

Justin_Ring

Hi @user67684. We have this Help Center [page](https://support.ring.com/hc/en-us/articles/360054984332-Installing-your-Ring-Video-Doorbell-Wired) with instructions on how to install your Jumper Cable with your pre-existing chime. If your chime has more wires than what is shown in our instructions, I would recommend consulting a qualified electrician for further assistance with your installation.

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23-11-2023 17:30:16

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