Responses (6)

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lalalala

try to uninstall the pro power kit and check if it will ring your internal chime

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13-10-2023 11:50:36

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user40724

Removed the propack and it does not ring the internal chime. The chime was working fine before the ring doorbell pro 2 install.

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13-10-2023 15:16:43

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lalalala

try to do this. device settings in home chime settings set to mechanical and saved the changes

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13-10-2023 15:17:56

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user40724

As mentioned in my original post, I tried that initially. And it’s already set to enable mechanical chime. BUT…..will try again. Tried it…no change. Also, when I took off the power kit, the interval chime began to hum very loud. Didn’t sound like a good thing.

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13-10-2023 15:31:02

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user40724

Not interval….internal.

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13-10-2023 15:34:28

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lalalala

check the compatibility here. check the make and model of your chime https://support.ring.com/hc/en-us/articles/360059789591-Ring-Video-Doorbell-Pro-2-Chime-Kit-Compatibility-List

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13-10-2023 15:38:05

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user40724

Did that previously also. It’s a nutone model which is designated compatible.

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13-10-2023 15:40:01

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user_758618

Thank you so much. This worked

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13-04-2025 14:37:14

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user61996

Newer door bell and specifically video door bell pro do not work well with an house chime. Especially if the chime is electronic,. I do not even bother with house chime, just use the transformer for power and get a ring plug in chime.

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13-10-2023 15:28:45

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user40724

I appreciate that comment and the recommendation around the chime pro. I do have a chime pro. But I prefer my internal chime and frankly I think it’s misleading at best of Ring to advertise their doorbells as compatible and at the very least should level set expectations if their are issues with internal chimes. If I hadn’t already paid for and installed the device I’d take it back. But here I am with a doorbell that doesn’t ring the internal house chime.

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13-10-2023 16:19:28

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user40724

Any @ring support people on here to offer any assistance?

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15-10-2023 01:08:26

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Tom_Ring
Hi @user40724. First, what type of Chime Kit do you have? Are you using Pro Power Kit V3? Can you share a picture of your Chime Kit, doorbell transformer and wires going to your Ring Pro 2? This will help me diagnose your concern.
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16-10-2023 16:18:45
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user_c62b5a

An old thread but I have the same. I used to have the Arlo doorbell with a chime kit and it worked with my mechanical door chime. I moved over to the doorbell pro 2 and used the kit with the doorbell and my chime does not work anymore. Surely now in 2025 we have a solution ?

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20-10-2025 19:16:48

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Caitlyn_Ring

Hi @user_c62b5a. What is the make and model of your chime kit? Did you install the Pro Power Kit that was included with the Wired Doorbell Pro (previously known as the Doorbell Pro 2)?

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21-10-2025 22:27:00