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Ring Video Doorbell

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G

GaryG2

Nutonechime
hardwired-video-doorbell
I purchased a Nutone chime, BK242LWH, which is a model listed as compatible with my RING doorbell I the FAQ, but it is not. After the bell chimes it annoyingly buzzes for 30 seconds. Calling Ring support was not at all helpful.

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19-05-2021 14:55:01

Responses (1)

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    Tom_Ring

    Hi @GaryG2. The NuTone you've listed is a compatible chime kit. What is the specific Doorbell model you have? I would make sure that you have the correct selection in the Ring app for your Chime Kit selection. With the Doorbell selected, you can find this setting under Device Settings > General Settings. Let me know if this helps.

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    20-05-2021 22:46:44

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