‎iOS live view | Ring Community

pjh

iOS live view

Door bell is set up and working, but will not show live view on iPhone or iPad keep getting activating device. Yet if I connect on my desktop pc which is on the same network, via Alexa show or the google app it works. Also if I switch off WiFi and just use cellular on my iPhone it works in about 12 seconds. What is going on is there a problem with iOS app. Signal strength is extremely good. Fed up with it. Any help would be great

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03-05-2020 08:13:17

Responses (1)

donaldinc

I noticed resetting and setting up the Ring 2 is a bit faster but not any closer to Floodlight cam. Is it just something we need to live with that the Live cam on the ring doorbell takes 4-6 seconds to load on a good day and 50% chance of it not loading at all?

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03-05-2020 15:31:00

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pjh

Hi I've tried the Rapid Ring App and it makes no difference still won't load live view I can only get live view if I'm using mobile data or any device that isn't IOS. This doesn't help as all our phones are IOS.

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07-05-2020 10:11:02

pjh

Hi, the RSSI is 54. All other devices except IOS work ok. Just tried a chrome book and works well. We have numerous devices on the network, why do other devices work except IOS.

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08-05-2020 14:36:35

pjh

Hi I have removed the app etc my iOS is up to date. Still can't get live view to work

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23-05-2020 10:17:05

Ring Video Doorbell

iOS live view

Didn't find an answer ?