Ring Video Doorbell
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D
Doolsy
Accepted Solution
Hour slow on playback
battery-video-doorbell
My ring doorbell on playback shows an hour slow. Can anyone help.
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05-07-2024 09:28:44
Responses (2)
- C
Hi @Doolsy. If you are referring to the timestamp on the video playback, our team is already aware and looking into this. The timestamp on video playback is currently showing in UTC, which is why it appears to be the wrong time.
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08-07-2024 18:08:55
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Caitlyn_Ring
This issue has been resolved in app version 3.74.1. Check the app store to see if you have an update available for the Ring app. Please keep in mind that app updates are performed on a slow rollout, so you may not see an update available yet. Thank you for your patience.
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10-07-2024 23:41:57
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