‎Free FacePlate for VideoDoorbell 4

English

Help

Community Home

Ring Video Doorbell

Browse posts, comment, and join in the discussion about Rings wired and battery doorbell.

G

GaryJ75

Free FacePlate for VideoDoorbell 4

battery-video-doorbell

Hi I ordered the doorbell 4 on release day and I am yet to receive an email for the free face plate? I contacted the live chat a couple of weeks ago and they told me to wait a few days - still not had one. Can you look into this for me please? Thank you

1116 •

0 •

28-05-2021 08:12:36

Responses (1)

T

Tom_Ring

Hi @GaryJ75. The email for this promotion should be in your inbox/junk/spam folder. If you're not seeing it, don't worry. You can contact our support team and they'll be able to take care of this for you. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.

0

•

28-05-2021 22:00:42

•

Didn't find an answer ?

Log in or create your Ring account to post a question and join in the on the conversation.

Community Resources

Community Guidelines

About Ring Community

Ring Help

Most Helpful Members

View All

Privacy Licenses Terms of Service