Hello Ring Support,

I need help with a Ring camera and Ring doorbell that are registered to the previous owner.

I have already requested ownership transfer, but the transfer has failed and another request is still pending.

I already tried the automated Ring chat, but unfortunately I could not get any solution or reach a real support employee.

I do not speak German or English. I therefore need help from a real Turkish-speaking Ring employee. A phone call from a Turkish-speaking employee would be perfectly fine for me. Written support in Turkish would also be acceptable.

This is a privacy, security and device ownership issue. I am concerned about whether the previous owner may still have access to the devices.

My Ring account is fully verified and I have a Customer Support Verification Code available.

Please do not send me back to the automated chat. I have already tried it without success. Please connect me with a real Ring employee, preferably someone who speaks Turkish.

Thank you.