Ring Video Doorbell

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N

Nazareth

Accepted Solution
Customizing alert notifications for each phone separately
cs-support
troubleshooting

I have ring doorbells in 2 different locations in two different states.  My wife has shared access but less options apparently.  My parents have access to only the ring doorbells in their location.  They are early risers and my wife and I are not.  How do we set different motion alert schedules for our individual phones versus the entire location?

If I put in the motion schedule, it affects all the users.  I do not want to do that.  I just want to set a custom schedule on my own phone and my wife wants to set one on her phone.

Please tell us how we do that.

Thank you

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19-10-2024 16:08:53

Responses (1)

  • C
    Accepted Solution

    Hi @Nazareth. A Motion Schedule applies to the Ring device itself, not your Ring app specifically. This means there is no way to set separate Motion Schedules for separate users.

     

    The Motion Alerts toggle that you see in the Ring app for each Ring device does apply to each user's Ring app, allowing each user to control if they want to receive alerts from that device or not. 

    0

    29-10-2024 22:10:36

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