Responses (2)

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Caitlyn_Ring
Hi @Mike1967. Ring devices utilize an 802.11 b/g/n wifi connection, so we can't guarantee whether or not Ring devices will work properly with protection management frames. You're welcome to try it out, however I'd suggest keeping any return windows in mind in case this setup is not compatible.
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27-02-2023 20:37:41
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Mike1967

Caitlyn: I find it interesting that you don't really answer the question. I actually called Ring Support yesterday and Dedrick told me that the Ring Bridge and cameras would work with this setting. He read some specs to me - so that gave me some more confidence in your products and then you come along and answer my question like you did? Someone at Ring has to know the answer to this question - I suggest you try and find that person and then re-post the answer here as I suspect more customers will be searching for this answer in coming months/years. Or, does Ring really expect their customers to spend the time/money buying one of these routers to test their connection and post the results on this forum?

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28-02-2023 00:50:43

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Mike1967

Fyi: I bought a router that has PMF functionality. Unfortunately, none of the above mentioned Ring Products work with this functionality enabled. Very disappointing. A security company with a lack of security....and even worse....no one here on this message board or help desk seem to know this. How about this: 1) Update Ring Devices so WPA3 encryption works. Why sell Security products that use an inferior encryption method? 2) Allow an option for the Cameras to work with either Wi-Fi or Z-wave and allow the Ring Bridge to connect via POE 3) Provide a Firmware update so that the Ring Devices work with WPA2 with Protection Management Frames Required Three solutions. Does Ring care enough to protect the Products that they sell? That is the question!

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07-03-2023 23:15:05