Ring Security Cameras
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Video quality with floodlight camera
I've downloaded a video from floodlight camera. The video is:
1920x1080 frame size, however the frame rate is only 15 frames/second.
This makes it very hard to capture face of a person in the video. Is there a way to adjust FPS settings for the camera or 15FPS is as high as it can go. I googled for this information but found conflicting data: some sites say 15fps is max while others quoted 30fps.
Is there a way to achieve 30 fps on this camera?
My internet is 275mbps down / 10 mbps up.
Wifi signal strength is RSSI -47 (I am using chime pro)
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28-10-2019 07:23:18
Responses (1)
- DHi Marley, I have the same issue. These camera does not seem like it is doing 1080p or 30 fps. I have the "WIRED" version. So no RSSI issues. How can we adjust this for a wired device? We should not follow the same rules you have for a wired vs wireless as I understand why wireless might have to get adjusted due to the connection rate/distance and therefore less throughput can get through. WIRED cams should not have this limitation. Are there any plans to allow the user to adjust this or change so wired versions can be precisely 1080P and not adjust by RING? Thx!•
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18-10-2020 16:05:00
THi @deequan. Are you referring to a Stick Up Cam Elite? To build upon what Marley mentioned, the video quality is not user adjustable. This is dependant on the RSSI and your connection speeds. Perhaps it would be best if you could upload or share a video? When attaching this video, you will need to compress the MP4 file into a ZIP file, as ZIP files can be attached to your reply and not MP4s. In addition, you can upload this video elsewhere, such as YouTube, and then share the link to the video in your reply. Alternatively, if the video is saved in the Event History in your Ring App, you can choose to share it via email and copy the link that is generated.•0
20-10-2020 16:07:41
RI have a Ring floodlight security camera. My internet is 1Gbps with mesh Wifi6 throughout the house. RSSI: -39. My camera is only recording in 1080 resolution and 15 fps only. The low frame rate is the biggest problem as it is practically impossible to capture moving object or person clearly with low frame rate. I've attached video file parameters as a proof. Can Ring team please give a clear answer: does Ring flood light camera support 30 fps? And if yes how can one achieve that?•1
20-10-2020 18:08:37
THi @rfisgoat. Allow me to set the record straight. The Floodlight Cam is only capable of 15 FPS, 1080 HD resolution. I've confirmed this with my teams here, so this is accurate information. Sorry for any conflicting information you may have read and also for the delay in my response, but I wanted to make sure I was giving you correct information. I hope this answers your question.•2
22-10-2020 19:10:13
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rfisgoat
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02-11-2019 02:29:40
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