Stick up cam motion alert setting deactivates

Question

One of my cam at the front deactivates motion alerts on it own without any notification. It is annoying and I have to check it daily. How do i fix this? My other cameras are all ok.

Justin_Ring · Answer

Hi @user_995f86. Make sure you do not have a Motion Schedule setup for this camera. If you have verified there is no schedule affecting your alerts, give our support team a call for further assistance. https://ring.com/support/contact-us/call?hasLangChanged=true

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Stick up cam motion alert setting deactivates

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