Ring Security Cameras
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shows disarmed but still armed
troubleshooting
This morning I hit the disarm button to turn off home mode, shows disarmed but is still armed in the home mode. Used the phone and also tried the keypad. Armed and disarmed system in home mode numerous times, rebooted the alarm, reset the alarm. unplugged the keypad. Any suggestions?
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11-06-2026 16:21:35
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Tom_Ring
Hi @user_5223bf. Is this showing armed on the Base Station, Keypad or Ring app? Do your Contact Sensors set off the Alarm if you open the door? Feel free to share any screenshots or pictures to illustrate the concern you are having.
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15-06-2026 13:55:19
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