‎Light keep going on and off, Ring spotlight

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T

Teddan

Light keep going on and off, Ring spotlight

troubleshooting

cs-support

wireless-security-cameras

Hi. My Ring spotlight light keeps going on and off every 30sec or so, no motion detection that trigger it (yes im sure), no heat or animal close. Tried ALL settings in the app, also adjusted the sensitivity and so on. Any ideas?

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04-10-2023 18:14:39

Responses (1)

J

Justin_Ring

Hi @Teddan. Try giving your Camera a [reboot using the Ring app](https://support.ring.com/hc/en-us/articles/7438395032980-Rebooting-your-Video-Doorbell-or-Security-Camera) to see if it helps. You can also try toggling off Motion Activated Lights in your Camera's Light Settings and toggling it back on. If you have tried these steps and are still having the same concern, reach out to our support team to have this looked into further with you. Give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406#callus).

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05-10-2023 17:59:14

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T

Teddan

Many have this issue now and have reported it, please fix that bug.., I HAVE tried everything, including taking the camera away from my account and added it again, reboot several times, taking out the batterys, disable the motion sensor, played with the different zones... IT'S A BUG!

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05-10-2023 18:05:34

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