I recently setup new wifi. I cannot connect my ring camera to new wifi. I do not have option on the App to reconnect

If your Ring device is offline, you can either follow the prompts to reconnect it to wifi through the Device Health page, or you can complete a new setup using the steps under Set Up a Device. Make sure you have your wifi network name and password on hand, and ensure your Ring device is within range of your wifi router. We have additional tips to fix offline Ring devices here. If you need further assistance with reconnecting your device, please reach out @Ring on Facebook, X, or Instagram.

‎Defective product | Ring Community

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Defective product

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user_132efa

Defective product

cs-support

Recent order included 2 outdoor cams. One works great, the other does not power on at all. How do I get a replacement shipped asap?

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08-11-2026 15:50:47

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