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Cancelled 24/7 recording over 3 weeks ago payments still attempted daily from my bank
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Hi, I cancelled my 24/7 recording subscription over 3 weeks ago now but everyday since the $4 payment is still being attempted to be debited from my credit card! I have contacted support and tried correcting this with all of the suggestions provided but still its happening daily. One suggestion was to get my bank to block ring debits but i have other subscriptions that i still use so this is absolutely not  a possible solution. Now when i try to cancel the 24/7 subscription it just shows an error message saying something went wrong please try again. Arghh so frustrating! I dont have time to call when im busy with work and children, why is there no human available to chat with on chat support only Ai 😣

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29-05-2026 01:50:20

Responses (1)

  • T

    Hi @user_6fc28b. Feel free to send us a private message on Facebook, Instagram or X @Ring and we can look into this further with you.

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    01-06-2026 19:39:36

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