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Workaround, Ring App Dashboard “Collections” and Grid View
Somewhere around Android version 3.99.0 March 9, 2026, the Ring App forced users to create “Collections”. Since then the following problems appeared.
· “Grid View” is the default Dashboard view for all cameras, by Collections.
· The Dashboard will no longer provide a “List View” of all cameras as the default. Or in other words, once List View is selected, it is not sticky to the Dashboard the next time the app is opened.
· Related, from the Dashboard, it takes two more menu selections to get to List View.
· Also, neither Grid View or List View update with the Snapshot frequency.
· Also, if multiple cameras have motion detection, there is no longer a Notification blue dot indicator on each respective camera view.
· Finally, there are no means to change the default “Collection”, no means to make List View the default view in the Dashboard and no means to fix Snapshot updating or Notification blue dot indicators.
The workaround is to create a new user with a different email account and Share Access to all cameras. And as owner, you can grant new user Advanced permissions which nearly makes user a pseudo owner. (Shared Access users get the original All Cameras, List View for all cameras even with the same app version as the owner with Grid View – Android app version 3.103.1 as I type. And the other bugs listed above are resolved.)
It feels good to come in from the rain.
Now, I don’t know the characteristics of the Ring owners that are affected and why others are not. First, I perceive Ring owners that have more than four cameras in two address locations are more likely affected. Second, I perceive there is an element that many owners may have been lucky to skip the bad update … like the lucky Windows users who skipped Vista and Windows 8.
Plotting the frequency of updates the last two calendar years, the nine updates in the last six weeks is more than double any other six week period. From what I can tell, 3.98.0 was good, 3.99.0 was the problem child. 3.99.1 came out two days later but it obviously didn’t fix all the bugs from 3.99.0 – as the flurry of updates in the last six weeks indicate.
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16-05-2026 04:34:07
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