Responses (13)

T

tawoody

Same, still happening on iPad and iPhone. Also several people are reporting this same bug on reddit. [https://reddit.com/r/Ring/comments/eji0e7/ring\_doorbell\_hdr\_setting\_wont\_save/](https://reddit.com/r/Ring/comments/eji0e7/ring_doorbell_hdr_setting_wont_save/)

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14-01-2020 17:22:04

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R

rleighto

I am having the same exact issue. I enable HDR in the settings and it shows it is toggled on and saved. Once I leave settings and come back the HDR has been toggled off. This is happening no matter what time of the day. Please help.

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14-01-2020 19:27:09

M

Maurice773

Same issue here on my 2 ring door bell cameras!

5

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16-01-2020 03:42:12

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g2bdon

I am having the same exact issue and, being a new customer, find this disappointing that this hasn't been resolved. I have tried ALL of the recommended fixes, to no avail. What's up?

1

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31-01-2020 11:43:54

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Scanyou

Same for me. HDR automatically resets to off. Unfortunate!

0

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29-02-2020 20:23:06

D

dignamma

Same for me. Driving me nuts.

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01-03-2020 11:16:25

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TommyDunn
I have this same issue on iOS. I've tried removing the app and redownloading it, still doesn't work.
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21-01-2020 20:55:04
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E

EddieM

I also have this issue. I'm not sure if it has a anything to do with the new Screen Capture which I turned on. I hope RING has a fix soon.

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24-01-2020 17:42:34

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rleighto

I do not have the screen capture option turned on and I still have the HDR issue.

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24-01-2020 17:45:40

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JRizzleMyNizzle
Having the same issue! I hope Ring looks into this with more urgency.
1
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25-01-2020 07:41:37
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S
scottyb523
Same issue as well - Iphone, Ipad - this has been going on for quite awhile - any fixes in the works as of yet ? Thanks in advance if it's being worked on !
1
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28-01-2020 14:09:25
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