Responses (12)

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Davidswift

I just had the exact same problem on my IPhone. It would not log in and when Ring sent me a password reset link, the browser on my IPhone said error 406 Not Acceptable. I checked to make sure Nord VPN was not running and it appeared that is was not, but when I went into settings - VPN, it showed that it was, in fact running despite rebooting my IPhone. The answer was to go into Settings - VPN - Nord Vpn - press the **i** for more information and then Delete the VPN. When I then tried to login to Ring - It worked!!

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15-07-2020 10:18:03

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user_c2dfd5

Holy Toledo this was my problem!! Was getting motion notifications but couldn't access any video in the app or live feeds. Tried reinstalling app and got the 406 error code which led me to you fine people. Turns out I had NORD VPN still running from like 5 days ago and completely forgot it was on. Now I can see my face in on my camera complete with a giant red palm print on it lolol Thank you all!

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16-01-2025 17:43:28

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user_539c00

Yes it works thanks

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09-06-2025 18:34:01

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user_539c00

Yes it works thanks

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09-06-2025 18:34:03

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user_633b83

Thank you very much. That worked great.

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18-06-2025 05:19:43

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Pilip
Hi there. I am getting the exact same problem. I do not use a VPN so that cannot be the issue. When I disconnect from wifi and use 4G I can log in to app. Using wifi does not allow me connect on any device tried - laptop, iPhone.
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26-01-2021 22:10:33
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YukonJim
I just got the 406 error when I went to turn out a light. Switching from LTE to wifi allowed me to refresh my session cookies and everything magically worked again on LTE. I understand why your session cookies are so strict. You're fighting scripts. Breaking the app though to fight scripts is incredibly dumb. Honestly it makes me want to return this equipment. What's the point of having a smart house if you can't log in and check it on your phone? Altogether I've spent a grand on this. And you block me? WTF
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28-02-2021 07:02:36
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Bryantull
Same error. Works just fine on LTE, 406 error when on WiFi. Fix your shit Ring!
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02-04-2021 14:35:04
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Bryantull
Same error. Works just fine on LTE, 406 error when on WiFi. Fix your shit Ring!
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02-04-2021 14:35:04
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