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A
Entry pad audio does not work
The voice prompt on the entry pad has stopped, so cannot hear the normal alerts to disable etc. I have a second unit that came with the package but it does not power up at all. These are both the older version of the pads
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27-10-2020 20:36:54
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Tom_Ring
Hi @arajanala. For this concern, it would be best to contact our support team. Please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). We’re taking additional steps to protect our team and help reduce the spread of COVID-19, so this has resulted in longer than normal wait times. If you are outside of the US, please read our response to COVID-19 [here](https://support.ring.com/hc/en-gb/articles/360041597471) to see how to contact support.
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28-10-2020 17:42:27
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