I am trying to upgrade the add-on Essential Safety app from the Individual plan to the Family plan. As I was following the instructions given by the “bot” I accidentally cancelled one of my indoor cameras effective at the end of the subscription instead of immediately as instructed and like I did with the other cameras.

I have cancelled said app; however, I am unable to sign up for the family (or individual) plan and I am thinking it is because the one camera does not end until August 16, 2026. Can anyone confirm if this is correct and if so, is there anyway I can correct it as soon as possible, as it is imperative I have the family plan?

Thanking you in advance for your time and consideration in this matter.