Two outside cameras not working

Question

Even after follow the Ring process I did not get two cameras to re-connect to my WiFi I am so frustrated may I buy other brand

Caitlyn_Ring · Answer

Hi @user_2d1e15. We're happy to help troubleshoot this, but we would need more information first. Which model of Ring Security Camera is this? What was the last reported wifi signal strength for each camera? You can find the device name and the RSSI on the Device Health page in the Ring app. Lastly, what happens when you try to reconnect the cameras in the Ring app? Are you getting a specific error message, or getting stuck on a particular step?

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Two outside cameras not working

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