U
Solar panel
battery-video-doorbell
troubleshooting
wireless-security-cameras
I purchased the solar panel to charge battery that goes around the ring camera. Unfortunately it still doesn't say its solar any ideas
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14-10-2025 08:31:54
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Tom_Ring
Hi @user_37d1c4. First, check to make sure the Solar Panel is completely plugged in and you feel it "click" into place. Next, you may need to reset the device by pressing and holding the setup button for 20 seconds. After that, reconnect it to wifi to see if the Solar status appears. Please note that you need at least 4 hours of direct sunlight per day to trickle charge your battery.
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15-10-2025 14:07:38
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