‎Ring Chaim Pro Installation issues

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R

Ronen

Ring Chaim Pro Installation issues

wireless-security-cameras

Iv'e changed my Router and home wifi address All Ring devices reinstalled OK except Ring Chaim Pro ! Tried several times to reinstall the Ring Chaim Pro , Sometimes its connected to Ring wifi address and sometimes not. Turned off and on , disconnect from mains power and tried agin. NO GO . Any help will be appreciated.

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28-01-2022 06:30:23

Responses (1)

R

Ronen

Thanks. Tried these actions. No go. After holding the setup button in for 20 seconds is there any sign that the Chaim pro finish reset ? Sometimes the Chaim pro is connected to my home Wi-Fi and finish setup. But then it say that it’s not connected. The lights is blinking Blue and Green after that. Please advise Thank you

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03-02-2022 15:26:19

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Tom_Ring

Hi @Ronen. A Blue and Green alternating flashing light is an indication of a Firmware update or a Factory Restore. I suggest removing it completely from your account, performing a Factory Restore and then setting up up again. If you continue to have issues after that, please give our support team a call at one of the numbers available [here](https://support.ring.com/hc/en-us/articles/213608406). If you are outside of the US, please visit [here ](https://support.ring.com/hc/en-gb/articles/213608406)to see how to contact support.

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07-02-2022 18:33:58

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