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A
ArtyMeDonnaB
Accepted Solution
No light or response from plug in chime
cs-support
chime
Hi all, my ring chime, the plug in bit, has stopped responding and has no light on it.
I can’t find any info really as to how to fix it.
You can’t reset as it’s non responsive.
The ‘RING’ word which is usually blue has nothing.
I wondered if a fuse had blown but how do I get to that if it’s that?
TIA
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25-03-2023 19:19:02
Responses (2)
- U
I have the same problem with my ring chime. Nothing despite moving to a new outlet and holding down the reset button for 20 seconds.
help!
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13-09-2026 16:30:03
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CHi @user_421816. If the Ring Chime is still unresponsive after plugging it into a different outlet and resetting it, the next step is to reach out to our support team to see what other options are available. You can get in touch @Ring on Facebook, X, or Instagram.
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15-09-2026 18:02:25
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Caitlyn_Ring
Hi @ArtyMeDonnaB. There isn't too much troubleshooting that can be done if the Chime is not responding to a reset, which can be completed by holding down the button on the side for 20 seconds. I'd also recommend plugging it into a different outlet. If the Chime is still unresponsive, please follow up with our social support team @Ring on Facebook, X, or Instagram to see what troubleshooting options are available.
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27-03-2023 21:37:43
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