New Chime not connecting to existing Chime Pro
Hello,
I am trying to setupp a new chime device to an existing system. I have a ring doorbell and the chime pro set on a 2.4 wifi network This functions fine. 1) start the ring app 2) setup new device 3) select chime 4) scan qr code (chime 3rd gen). 4) select my address 5) give it a name 6) make sure chime is on (green light flashing) 7) connect to chime pro
8) I am near the device (all devices are with 4 ft of router and each other) 9) light is flashing green ---> I hear chime pro is looking for ring devices...chime pro is setting up your ring devices... the new device blinks blue then goes solid red and the app continues to search eventually saying it could not setup device.
method two
7b) connect to home wifi 8b) light is flashing green ..... connected to your chime 9) can't find your network no networks show up in this list at all
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29-11-2025 00:21:49
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Caitlyn_Ring
Hi @IUHoosiers. We have some tips on fixing common setup issues here. I'd also recommend resetting the Chime by holding down the button on the side for about 15 seconds. After the reset is done, try connecting the Chime to your wifi network. If you're still unable to get it connected, please follow up with our support team @Ring on Facebook, X, or Instagram for further assistance.
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01-12-2025 21:16:15
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