Ring Accessories
Browse posts, comment, and join in the discussion about Ring Chime, Chime Pro, and more.
user_c3c542
How long for accessory to ship?
Been waiting 2 weeks and accessory I ordered still has not shipped.
is there a way to poke them? The chat which I think is just AI says it can’t check to see when it will ship.
looking for maybe an email to ask when it will ship?
thanks
34 •
3 •
0 •
31-03-2026 15:13:08
Responses (3)
- U
10 weeks now and order still has not shipped, can anyone actually help me?
•0
17-05-2026 00:54:54
- T
Hi @user_c3c542. What specific accessory was this? Sometimes, specific devices have a certain date they will ship out on, based on product release times. You should have an email from Ring about your order, or you can just check by logging in on Ring.com. Thank you.
•0
01-04-2026 15:58:07
•
- U
Still no update after 4 weeks, ended up calling since the web app was no longer updating, looks like the order got lost. Supposed to ship in a couple more days. Fingers crossed, definitely major customer service fail for AI, app and the 45 minutes it took just to call in for the shipping update. Makes me regret not buying from Amazon.
•0
15-04-2026 00:37:37
•
Didn't find an answer ?
Log in or create your Ring account to post a question and join in the on the conversation.
Community Resources
Most Helpful Members
View All
©2024 Ring LLC or its affiliates
Caitlyn_Ring
Hi @user_c3c542. I'm glad to hear you received an update about your order after contacting our support team. If you experience any more issues with receiving your order, you can contact our social support team by sending a private message @Ring on Facebook, X, or Instagram.
0
16-04-2026 15:02:28
•