Responses (1)

B

Boone

> @anoniimous wrote: > I have connected my ring video doorbell (gen 1) to an AC adapter which from memory, puts out 18V and 500mA. I'll attached a photo of the specs. > Before I close up the cladding I would like to know how to tell if the AC power source is working if the doorbell actually always used battery and the only the battery icon is displayed. @anoniimous , Just to double check, you did connect a Wire-wound resistor too?? If not, it is going to get really hot really fast! Instructions with diagrams on how to set up the transformer for a Ring Video Doorbell: [https://support.ring.com/hc/en-us/articles/205180710-How-to-Connect-Your-Ring-Video-Doorbell-Directly-to-a-Low-Voltage-Transformer-Without-a-Pre-existing-Doorbell-](https://support.ring.com/hc/en-us/articles/205180710-How-to-Connect-Your-Ring-Video-Doorbell-Directly-to-a-Low-Voltage-Transformer-Without-a-Pre-existing-Doorbell-) The $10 electrical Resistor (because there is no house chime bell to provide the resistance): [https://shop.ring.com/products/wirewound-resistor?\_pos=4&\_sid=c9d10599b&\_ss=r](https://shop.ring.com/products/wirewound-resistor?_pos=4&_sid=c9d10599b&_ss=r) One of many choices ($18) for a low voltage 8-24V AC transformer (40V maximum) at 50/60Hz: [https://www.amazon.com/Doorbell-Transformer-800mA-Adapter-Compatible/dp/B07PJHVJ2T/ref=sr\_1\_7?crid=3CVLWWIIJVLSZ&dchild=1&keywords=doorbell+transformer+16-24+vac&qid=1598189059&sprefix=doorbell+transformer%2Caps%2C180&sr=8-7](https://www.amazon.com/Doorbell-Transformer-800mA-Adapter-Compatible/dp/B07PJHVJ2T/ref=sr_1_7?crid=3CVLWWIIJVLSZ&dchild=1&keywords=doorbell+transformer+16-24+vac&qid=1598189059&sprefix=doorbell+transformer%2Caps%2C180&sr=8-7) Then change your setting in the Doorbell "Power Source" from "Battery" to "Hardwired." All Ring Doorbell are actually Battery-Powered (except the Ring Pro) and the hardwire connection provides a "trickle-charge" only to replenish the battery (the doorbell cannot run off the hardwire). Then, to tell if the AC power source is "trickle-charging", go to the Doorbell setting page, and in the upper-right-corner you should see the Battery Icon with a lightening-bolt in it. If the lightening-bolt is not in the Battery Icon, then your hardwired is NOT trickle-charging, even if the wires are connected. Also, look at Doorbell's "Device Health" page and it should now have "Power Source" as "Hardwired" which means it is "Trickle-Charge" enabled. It is also not uncommon to see the battery's power level drop under frequent demand situations, and later the wired "trickle-charge" will be able to restore the battery back to 100% level gradually when demand decreases. Also, if you do not see the lightening-bolt or the word "Hardwired", then your battery will not charge, even if the hard-wires are physically connected. I hope you find this information useful :)

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25-08-2020 05:54:34

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Reply

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anoniimous

Hi Boon. It's certainly the detailed information I have been looking for. I thought the diode wasn't required for a simple adapter. But if you say it is, I'll give it a go. And then check out the rest of your advice

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25-08-2020 07:28:09

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anoniimous

Hi again Boon. I remembered and found a diode included in the retail box and I also recall once seeing a DIY video showing how to connect it between the terminals and if necessary, reversing the polarity... This is clearly different but does the same job?

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25-08-2020 07:49:59

B

Boone

> @anoniimous wrote: > Hi Boon. > It's certainly the detailed information I have been looking for. I thought the diode wasn't required for a simple adapter. But if you say it is, I'll give it a go. And then check out the rest of your advice Oh . . . You misunderstood. Do NOT use the **diode**. The diode is used to make certain wall-mounted house bells function correctly. Since you do not have any bells (bell unit that would provide current resistance), you need to substitute in a electrical **RESISTOR** to prevent burning up. Without a Resistor, it's like having a direct electrical short . . . HOT STUFF! Double check the instructions. I hope you find this helpful. :) :)

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25-08-2020 07:55:04

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anoniimous

Got it. I'll order a resistor. But in anticipation does the power source setting only appear once the power source is connected? I ask because presently I can't see or going the setting. Is it under devices then the doorbell and general settings?

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25-08-2020 09:00:53

B

Boone

> @anoniimous wrote: > Got it. I'll order a resistor. > But in anticipation does the power source setting only appear once the power source is connected? I ask because presently I can't see or going the setting. > Is it under devices then the doorbell and general settings? :) Good good, yes, you'll have to purchase the $10 resistor. :) After the wire power is attached and plugged in, it should appear Hardwire . . . Main menu \> Devices \> select doorbell \> and you should see the lightening bolt in upper-right-corner, then select Device Health \> see that Power Source should display Hardwire. If not, you might have to tap the reset button, to set it up again, If it still does not appear, you might have to do a Hard factor reset by holding the reset button for 30-seconds and release, and then it should enter a set-up again. Both a regular set-up and a hard reset set-up are best done, if possible close to the Wi-Fi router whenever possible). :) If you don't see the lightening bolt and Hardware, you might

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25-08-2020 10:57:11