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unable to add outdoor plug
Hello,
I bought an outdoor smart plug. I also bought the bridge as mentioned in the description.
However, when I try to set up the plug, it asks me to set up a bridge, which is already set up.
When I try to add the outdoor plug, it asks me to select the central hub but I already have my bridge set up for me.
Does the outdoor smart plug support the bridge 2nd generation? It does not work for me.
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14-08-2026 02:05:58
Responses (1)
Caitlyn_Ring
Hi @user_c8b47f. Thank you for sharing that screenshot. What happens when you tap on Ring Bridge from the list? Is that where it prompts you to set a Ring Bridge up? To confirm, are you setting the Outdoor Plug up at the same location as the Ring Bridge?
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17-08-2026 19:14:48
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