Help support

Wanted to make a post regarding the Ring support I received by phone. I can’t get my Ring doorbell to connect to Wi-fi so I was on the phone with support last week for about 40 minutes and again for an hour yesterday. I had been using this Ring doorbell for a year and a half with no issues but all of a sudden it will no longer connect. They kept having me do the same process over and over and over without success. This was the same process I had done about 20 times before I even called them. After being on the phone for 56 minutes I was placed on hold and then the call disconnected. Very disappointing and of course no call back for follow-up. Not sure what else I can do. Right now my Ring doorbell is useless.