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Cannot connect to Live View
troubleshooting

Cannot connect to Live View.I removed the door bell from the App and then set it up again, but it is still same not to connect Live View.I guess the door bell camera is most likely broken down.Only last about 16 months after pruchased.It seems like the doorbell is working except the live video.

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06-12-2024 12:13:12

Responses (1)

  • C

    Hi @user_00e21e. What is the RSSI listed as on the Device Health page in the Ring app? This gives us an indication of how strong the wifi signal to your doorbell is. A weak signal can cause issues activating the Live View.

    0

    10-12-2024 19:53:56

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