Responses (15)

R
Renish
There are so many Ring users in India asking to enable Ring skills in Alexa. Just have to enable it and nothing to change. No one is asking for additional support in India. Amazon.in is selling the Ring door bell so it is sold in India.
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14-06-2022 17:22:24
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M
mrnags
There are lot of amazon customers including me have bought Ring video doorbell from US to India. Even some vendors are selling it in Amazon India website. Ring is currently owned by Amazon. Nothing stops you to enable a skill to make our life easier. That is called "Customer obsession".
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05-07-2022 15:02:20
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U
user17735
There are no other payment options other than credit card. In India, vendors have to comply with RBI (Indian Central Bank) guidelines that mandate 2FA for credit cards. Ring is not compliant to these guidelines. Netflix and Google are compliant. Apple has allowed other modes of payment for their subscription. Why Amazon/Ring.com does not have such facility? I have spoken to Ring.com customer service on this issue but to no avail. I get a standard answer that they are going to look into it and blame it on the bank. Currently my Ring Protect plan has been discontinued by Ring.com as they payment did not go through due to the above reasons. What is the way forward? This would impact all Indian customers. Please come up with other payment options other than credit cards, like in the care of Apple or be RBI guidelines compliant like Netflix and Google.
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17-07-2022 17:39:13
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C

Caitlyn_Ring

Hi @user17735. Ring devices are not currently sold or shipped to India. You will not be able to sign up for a Ring Protect plan either as Ring is not officially supported in India. Some third party sellers may sell Ring products on Amazon or other sites, but they are not sold by the official Ring store. I'll be moving your post over to another feature request regarding the availability of Ring devices in India, that way we can accurately keep track of all the votes for this request. :)

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27-07-2022 17:24:37

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A

Anilk

I don’t understand why you guys keep posting messages stating that ring devices are not for sale in India. Ring doorbells are already available in India. I have bought one through Amazon.in and so have many others in this community topic. Why is it so difficult to enable a skill in a geography which is already using the devices?

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29-09-2022 00:39:42

AW
amitc.work
Same issue. Was using it fine until I hit a bump and Havells DigiTap isn't available in US region and Ring in India. Now it's between choosing either of them :( While I don't expect DigiTap to be available for US, at least Ring should be officially available in India. The market is also growing and demand too.
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13-09-2022 02:28:18
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