Responses (9)

M

Murray

Hi, seems a logical request. But how would a single thumbnail help you pick what video to view, unless it’s just on lighting conditions?

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19-06-2021 12:22:17

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J

JunSellers

Glad you asked. I don’t need to see videos of my wife bringing in the groceries, my kids running in and out of the house, etc etc. If I access the history tab and have to view each and every event just to see something worth viewing, it’s a waste of time. However, if I see a thumbnail of some random person I don’t recognize or an unrecognized vehicle parked in my driveway, that’s a video I want to see. Also, fwiw, my previous doorbell camera (Skybell) that was serviced through alarm.com provided thumbnails on their list of recordings so I know it can be done.

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22-06-2021 23:28:56

C
ChuckMaster
This is a feature offered by all the competition. Google Nest even takes it a step further by showing an animated GIF style thumbnail. Come on Ring - get with it..
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01-10-2021 14:50:27
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R
RW_MN
The history review is still suboptimal. For years the other services show multiple videos at one time with time lapse like display of the activity. So on my other services I can review multiple cameras events over multiple days by just scrolling down the page, three events video shown per page and the time lapse like video let’s me quickly identify if it’s family etc. I can literally review a week of capture in minutes. With ring I have to go to each camera, try to scroll the timeline which does not work as well. So I abandon it. I like other parts of the ring products but not having a quick way to review the video history is hard to overcome. I really expected it to be fixed by now.
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17-10-2021 15:02:27
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U
user15021
I completely agree on this. I just moved to Ring after my Wyze cams continually had issues but Wyze had this feature which I miss. You could scroll through the events and quickly determine which are the ones needing attention as it thumbnails the triggering motion event. Please add this feature Ring as well as a filter box to select which camera to display events for on the history view.
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19-06-2022 15:52:28
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U
user17667
Agree - we just switched from Arlo and it was helpful to see a preview thumbnail in the history. Hope this feature is on an upcoming release - seems like a basic and easy change to build into the app that would add value to the entire Ring customer base. Low effort/high value?
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17-07-2022 02:05:27
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