I foolishly purchased a large system from Ring for a house I was buying. I received the order but somehow I didn't receive the vidro doorbell. When my installer notice I called ring right away. After spending over an hour on the phone to make a purchase, the ridiculous "customer service agent couldn't help me. I called back the next day. Spoke to a "customer service agent" for over an hour with no help I insisted on speaking to a supervisor. He refused but I kept insisting. I get a "supervisor" who i tried to talk to for another hour and he gave up but said he'd call me in 3 hours. LIARS!!! NO CALL. Tomorrow I will find out how to return the 14 piece set and 2 motion cameras. If they are this horrible now, it will only get worse. DO NOT BUY!!! I know cove is running a deal. Calling them tomorrow too.