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In 2022i moved to a new home and sold my old home. No cameras (floodlights and doorbell) have been active since 2022.
I recently had problems setting up Pet Ring and noticed a billing tab, so I looked and Ring has been double charging me- instead of 99.00 plus tax (didn’t apply military discount) I have been charge 217.00. I called today and yep said “you should have known to cancel subscription” I asked how I would know that when I transferred stuff to new house.
he gave me a “partial” refund for 83.00?
promised I would get a call back from manager and nothing-
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23-02-2026 23:01:14
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Tom_Ring
Hi @user_6fb542. Here in the Community, we can't view the specifics of your account details. Feel free to send us a private message on Facebook, Instagram or X @Ring and one of our team members will assist you in getting to the bottom of this.
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25-02-2026 15:05:04
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